SHIPPING & DELIVERY
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide! All our chandeliers have a flat rate of $79.95 for fast worldwide shipping. In most countries, we are able to use express shipping options (UPS, Fedex, DHL, etc...). If you have any questions about your country, just ask!
What are your shipping and processing times?
Each chandelier is custom manufactured when you place your order. The production typically takes about 7-10 days. If you have special requests for customizing your chandelier, just ask! Sometimes these can be included in the standard cost, while other times there may be an extra fee for certain customizations. After your item is manufactured, it is shipped (usually via an express shipping option). The delivery times after production are typically about 1 week.
Where can I find my tracking number?
After your items are shipped out you can track the progress via the tracking number on your order confirmation page. If you can't find the tracking number or it doesn't work, please contact us and we'll fix it! If you need more detailed information, please send us an email at email@example.com and we'll help you out!
In some instances the delivery may take more time than the standard shipping times stated here. There can be factors that are outside of our control at times. But, please contact us if you have any questions about your order and we'll look into it and get back to you ASAP.